Terms & Conditions

Acceptance of these terms

By using this website, buying from us or using any AbidForge product, you agree to these terms. If you do not agree, please do not use our services.

Our services

AbidForge provides SaaS products, custom software development, maintenance and related technical services. The scope, price and timeline of each service are described on our website or agreed with you in writing before work starts.

Accounts

• You must give accurate information when you sign up or place an order.
• You are responsible for keeping your login details safe and for activity under your account.
• Tell us straight away if you think your account has been accessed without permission.

Pricing and payment

• All prices are in Pakistani Rupees (PKR) unless stated otherwise.
• Subscription plans are billed in advance for the period you choose. Custom projects are billed as agreed in the quote, usually in milestones.
• Payments are processed by licensed payment providers. We may suspend a service if a payment is overdue or reversed.

Acceptable use

You agree not to use our products to:

• break any law or the rights of others;
• upload malware or try to break into our systems or other users' accounts;
• resell or copy our software without written permission.

Ownership

AbidForge keeps ownership of its products, source code, designs and brand. You keep ownership of the data you put into our products. For custom projects, ownership of the final deliverables is as agreed in the project quote or contract.

Availability and changes

We work to keep our products available, but we do not promise uninterrupted service. We may update, improve or discontinue features, and we will give reasonable notice of any change that significantly affects paying customers.

Limitation of liability

To the extent the law allows, AbidForge is not liable for indirect or consequential losses such as lost profit or lost data. Our total liability for any claim is limited to the amount you paid us for the service in the three months before the claim.

Complaints

If you are unhappy with our service, email us with your name, order or invoice reference and a short description of the problem. We aim to acknowledge complaints within 2 working days and resolve them within 7 working days.

Governing law

These terms are governed by the laws of Pakistan.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows the latest version.

Contact us

Questions, complaints or requests about this page can be sent to us at any time.

Email:

abidkhandmyt@gmail.com

WhatsApp:

+92 312 6209596

Support hours:

Monday to Saturday, 10:00 AM to 6:00 PM (PKT)